Terms & Conditions

1. General Information

  • These Terms apply to all users of the website, including without limitation users who are visitors, customers, vendors, or contributors of content.
  • By accessing or using our website, you confirm that you are at least the age of majority in your country of residence or that you have obtained parental consent to use the site if underage.

2. Products and Services

  • Electronic Devices: We sell a variety of electronic devices, including but not limited to mobile phones, laptops, accessories, and other gadgets.
  • Recharge Cards: We offer digital recharge cards for various platforms, such as iTunes, Google Play, and gaming consoles, in varying denominations.
  • All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.

3. Pricing and Payment

  • All prices listed on the website are in SAR and inclusive of applicable taxes unless otherwise stated.
  • Payments can be made using the methods available on our website, including credit/debit cards and digital payment gateways.
  • We reserve the right to cancel or refuse any order if we suspect fraud or any unlawful transaction.

4. Order Processing and Shipping

  • Orders for physical electronic devices will be processed within 2 business days. Shipping times may vary depending on your location and the shipping method selected.
  • Orders for recharge cards will be delivered digitally via email or a secure download link after payment is confirmed. Delivery is usually instantaneous but may take up to 24 hours in some cases.
  • You are responsible for providing accurate shipping and email addresses. We will not be held responsible for lost or misdirected shipments or digital deliveries due to incorrect information provided by you.

5. Refunds and Returns

  • Electronic Devices: You may request a return or exchange within 3 days of receiving your device, provided that it is unused, in its original packaging, and accompanied by a proof of purchase. We reserve the right to refuse returns that do not meet these criteria.
  • Recharge Cards: Due to the nature of digital products, all sales of recharge cards are final and non-refundable unless the card is defective or has not been delivered.
  • Refunds, where applicable, will be processed using the original payment method within 7 business days of receiving the returned product or resolving the issue.

6. Warranty and Liability

  • All electronic devices come with a manufacturer’s warranty. We do not offer additional warranties beyond the manufacturer’s coverage unless stated otherwise.
  • We are not liable for any damage or loss resulting from the misuse of products purchased from us.
  • Recharge cards are the responsibility of the issuing platform (e.g., iTunes, Google Play), and we are not liable for any issues related to platform policies or restrictions.

7. Intellectual Property

  • All content, trademarks, logos, and intellectual property found on our website are owned by us or licensed to us. Unauthorized use of any content is prohibited.

8. Privacy and Data Protection

  • We are committed to protecting your privacy and data. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.

9. Prohibited Activities

You agree not to:

  • Use the website for any unlawful purposes.
  • Interfere with or disrupt the website’s security features.
  • Resell or redistribute any products purchased from our website without permission.

10. Limitation of Liability

  • To the fullest extent permitted by law, Tech Town is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

12. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice. The most recent version of the Terms will be posted on our website, and it is your responsibility to review them periodically.

By using our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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